Everyday English 1
Everyday English 1

This free course is available to start right now. Review the full course description and key learning outcomes and create an account and enrol if you want a free statement of participation.

Free course

Everyday English 1

1.5 Final version

In everyday writing (and for Functional Skills English and Essential Skills Wales Communication assessments), your final version of a written text is the most important part. It is the bit that gets marked or judged. You should have corrected all the errors up to this point so that your final copy is exactly as you want it to be.

Activity 9 Final letter

Allow about 15 minutes

Use your plan and draft from Activity 6 to write a final version of the letter about the vacuum cleaner. You can do it either in the box below or in a word processing app like Word.

Here’s your draft from Activity 6:

You haven’t entered anything for this space. Use the ‘Original location’ link if you’d like to enter something now.
You can type text here, but this facility requires a free OU account. Sign in or register.
Interactive feature not available in single page view (see it in standard view).

Discussion

Did you remember that you need to put your address and the date on the letter? As this is a business letter, you should also include the address of the person you are writing to.

The letter must start and finish appropriately. If you don’t know the name of the person you are writing to, start with ‘Dear Sir or Madam’ and finish with ‘Yours faithfully’. If you do know their name, start the letter with ‘Dear Mr/Ms/Mrs … (add their name)’ and finish with ‘Yours sincerely’.

Your final version should look similar to this:

123 My Street
Anytown
Allshire
AB1 2CD

Tel 01234 234789

28 September 2019

Steve Trent, Manager
Ultra Cool Electric Products
54 West Street
Anytown
Allshire
ABC 345

 

Dear Mr Trent

On 25 September I bought a vacuum cleaner, model Ultra Cool ZX3 costing £75, from your shop.

After three weeks the cleaner stopped working. It turns on but does not have any suction power and will not pick anything up.

Please confirm that as the product is under guarantee you will replace it. I will come into your shop on Saturday 2 October to collect the replacement. Before I make the journey to the shop please let me know by telephone if you have another cleaner in stock.

Thank you for your help with this matter.

Yours sincerely

 

 

A. N. Customer

You’ve now gone through the process of planning, drafting and producing the final version of a formal letter. You’ve had some practice at proofreading. You’ll now go on to look at the different kinds of text you may have to write.

FSE_1

Take your learning further

Making the decision to study can be a big step, which is why you'll want a trusted University. The Open University has 50 years’ experience delivering flexible learning and 170,000 students are studying with us right now. Take a look at all Open University courses.

If you are new to university level study, find out more about the types of qualifications we offer, including our entry level Access courses and Certificates.

Not ready for University study then browse over 900 free courses on OpenLearn and sign up to our newsletter to hear about new free courses as they are released.

Every year, thousands of students decide to study with The Open University. With over 120 qualifications, we’ve got the right course for you.

Request an Open University prospectus