Skip to content
Skip to main content

About this free course

Download this course

Share this free course

Effective communication in the workplace
Effective communication in the workplace

Start this free course now. Just create an account and sign in. Enrol and complete the course for a free statement of participation or digital badge if available.

Acknowledgements

This free course was written by Seema Shoor and Liz Smith. It was first published in October 2019.

Except for third party materials and otherwise stated (see terms and conditions [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)] ), this content is made available under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 Licence.

The material acknowledged below is Proprietary and used under licence (not subject to Creative Commons Licence). Grateful acknowledgement is made to the following sources for permission to reproduce material in this free course:

Images

Figure 1: BrianAJackson;iStocphoto.com

Figure 2: Elements in Interpersonal Communications, reworked graphic, Robert M. Thomas 2007

Figure 5: RomoloTavani; iStockphoto.com

Audio-visual

Video 3: TED Talks

Video 4: MindTools

Every effort has been made to contact copyright owners. If any have been inadvertently overlooked, the publishers will be pleased to make the necessary arrangements at the first opportunity.

Don't miss out

If reading this text has inspired you to learn more, you may be interested in joining the millions of people who discover our free learning resources and qualifications by visiting The Open University – www.open.edu/ openlearn/ free-courses.