Mastering systems thinking in practice
Mastering systems thinking in practice

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Mastering systems thinking in practice

Acknowledgements

Week 1 Introduction

This free course was written by Andy Lane.

Except for third party materials and otherwise stated (see terms and conditions [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)] ), this content is made available under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 Licence.

Every effort has been made to contact copyright owners. If any have been inadvertently overlooked, the publishers will be pleased to make the necessary arrangements at the first opportunity.

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Week 3 Tables

Table 1: adapted from Casti, J.L. (1994) Complexification: Explaining a Paradoxical World Through the Science of Surprise, London, Abacus.

Week 4 Text

Beware of the human factor: Downes, Samantha (1999) ‘Technology isn’t to blame for the Government’s recent computer problems’, The Independent, 6 September. © The Independent (1999).

Every effort has been made to contact copyright owners. If any have been inadvertently overlooked, the publishers will be pleased to make the necessary arrangements at the first opportunity.

Week 5 Tables

Table 1: adapted from: Ulrich, W. (1983) Critical Heuristics of Social Planning: A New Approach to Practical Philosophy, Stuttgart, Chichester; Haupt, John Wiley, pp. 245–50.

Week 6 Boxes

Box 1: Martin, D. and Rosenhead, J. (2002) ‘Stafford Beer: world leader in the development of operational research, who combined management systems with cybernetics’, The Guardian, 4 September. © Dick Martin and Jonathan Rosenhead.

Week 6 Images

Figure 2: Richmond, B. (1998) ‘Closed loop thinking’, The Systems Thinker, vol. 9, no. 4, Pegasus Communications, Inc.

Week 7 Images

Figures 3, 7 and 8: Checkland, P.B. and Scholes, J. (1990) Soft Systems Methodology in Action. Copyright © 1990 by John Wiley and Sons Ltd. Reprinted by permission of John Wiley and Sons Ltd

Week 7 Tables

Table 2: adapted from adapted from: Checkland, P.B. and Scholes, J. (1990) Soft Systems Methodology in Action, New York, Wiley, p. A36.

Week 8 Images

Figure 8: expanded from Winter, M.C. (2002) Management, Managing and Managing Projects: Towards an Extended Soft Systems Methodology, PhD Thesis, University of Lancaster, UK, pp. 67 and 83.

Week 8 Tables

Table 1: adapted from Shaw, P. (1996) ‘Intervening in the shadow systems of organisations: consulting from a complexity perspective’, Complexity and Management Papers No 4, Complexity and Management Centre, University of Hertfordshire, pp. 8–10.

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