Developing leadership practice in voluntary organisations
Developing leadership practice in voluntary organisations

Start this free course now. Just create an account and sign in. Enrol and complete the course for a free statement of participation or digital badge if available.

Free course

Developing leadership practice in voluntary organisations

6 Key practice: observation

This week you were asked to pay attention to the interactions and dynamics within your organisation, and this kind of activity is called observation. Observation is a crucial but under-utilised organisational practice. Contrary to what you might think, observation does not mean that all opinions and commitments must be set to one side in order to be neutral. It is in fact impossible to be completely neutral in observation work. Rather, we should try to be aware of our own subjective biases and try our best to see the scene from a different perspective.

Described image
Figure 4 Looking through the sunset

Curiously, not many people in leadership take the time to observe the world around them. They are too busy getting caught up in the day-to-day busyness of work. That is a shame because we can carry around with us all kinds of assumptions that prove to be incorrect.

Observation does not mean that you try to remove all subjective feeling. On the contrary, you should pay close attention to how certain events, behaviours or interactions make you feel. Feelings are important clues as to what might be going well, or not, within an organisation.

DLVO_1

Take your learning further

Making the decision to study can be a big step, which is why you'll want a trusted University. The Open University has 50 years’ experience delivering flexible learning and 170,000 students are studying with us right now. Take a look at all Open University courses.

If you are new to University-level study, we offer two introductory routes to our qualifications. You could either choose to start with an Access module, or a module which allows you to count your previous learning towards an Open University qualification. Read our guide on Where to take your learning next for more information.

Not ready for formal University study? Then browse over 1000 free courses on OpenLearn and sign up to our newsletter to hear about new free courses as they are released.

Every year, thousands of students decide to study with The Open University. With over 120 qualifications, we’ve got the right course for you.

Request an Open University prospectus371