Caring for adults
Caring for adults

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Free course

Caring for adults

Learning outcomes

By completing this section and the associated quiz, you will:

  • understand the importance of good communication and the different ways of communicating, including the role of active listening

  • understand ways of developing good interpersonal skills and the importance of accurate and factual record-keeping.

CYM-CFA-E1

Did you know if you study a paid part-time course with the OU in Wales you could get up to £4,500* to help with your living costs?

Find out more

*Eligibility rules apply for financial support.