Skip to content

Take your learning further4411

Making the decision to study can be a big step, which is why you'll want a trusted university. The Open University has over 50 years’ experience delivering flexible learning and 170,000 students are studying with us right now. Take a look at all Open University courses4512.

If you are new to university-level study, find out more about the types of qualifications we offer, including our entry level Access courses4613 and Certificates4714.

Not ready for formal university study? Then browse over 1000 free courses on OpenLearn4815 and sign up to our newsletter4916 to hear about new free courses as they are released.

Every year, thousands of students decide to study with The Open University. With over 120 qualifications, we’ve got the right course for you.

Request an Open University prospectus4411

Dr Björn Claes's OpenLearn Profile

This page contains all the information that this user has chosen to make public on their OpenLearn profile.

Profile: Dr Björn Claes

Dr Björn Claes

About me


In --örn's research he is particularly interested in the human role and behaviour in Management. His first research stream relates to the implementation of improvement strategies in the area of Operations and Supply Chain Management such as the alignment of enterprise systems and inventory management capabilities, or integrated product-service solutions. His second and more recent research stream relates to investigating legitimacy perceptions, in the context of controversial business practices such as fracking, or the production of foie gras, or in the context of social issues such as gender, immigration and ethnicity. Particularly in this area he has been involved in a series of public engagement event at The Open University about how to stay on the right side of public opinion, as shown in the links below:

Business Legitimacy: Staying on the “right” side of public opinion… and how to avoid controversy

Staying on the “right” side of public opinion – and how to avoid controversy (2016 #1)

The OU in Wales and Introbiz present seminar on business legitimacy


His teaching is predominantly in the area of Operations and Supply Chain Management. He has written and chaired several modules in this area as well as a MOOC on the digital supply chain. He is also involved in more general management courses. For example, he has produced and chaired core MBA modules and modules on management in intercultural contexts. --örn is particularly interested in the use of experiential learning tools such as simulations and have been involved in the development of two specific simulations in the Operations Supply Chain area. In these areas too, he has been involved in public engagement events.

Dr Björn Claes's research

Ai Qiang Li et al. (2019) The state-of-the-art of the theory on Product-Service Systems, In International Journal of Production Economics

Sonia Siraz, Deycy Sanchez Preciado and Björn Paul Claes (2017-10-30) Getting Up After Falling Down: A Tale of Three Communities, In Academy of Management Proceedings 1(2017)

Oswaldo Lorenzo et al. (2017-01-01) Integration through orchestration: the interplay between enterprise systems & inventory management capabilities, In Journal of Enterprise Information Management 4(30)

Deycy Janeth Sánchez Preciado, Björn Paul Claes and Nicholas Theodorakopoulos (2016) Transferring intermediate technologies to rural enterprises in developing economies: a conceptual framework, In Prometheus 2(34)

Björn Paul Claes and Anna Raffoni (2012-04) Antecedents to successful delivery of integrated product-services: what have we discovered so far?, In POMS Annual Conference

Keith Goffin et al. (2012) Rigor in qualitative supply chain management research: lessons from applying repertory grid technique, In International Journal of Physical Distribution & Logistics Management 8/9(42)

Björn Paul Claes et al. (2012) The role of trust and control in co-exploitation and co-exploration buyer-supplier relationships, In Academy of Management Annual Meeting

Angel Diaz, Björn Paul Claes and Oswaldo Lorenzo (2011-06) A theoretical and empirical investigation of inventory practices, In EurOMA 2012

Angel Díaz et al. (2011) Benchmarking logistics and supply chain practices in Spain, In Supply Chain Forum: An International Journal 2(12)

Angel Diaz, Björn Paul Claes and Luis Solis (2011) Improving logistics and supply chain management practices in Spain: an analysis of current practises and future requirements, In International Journal of Logistics Systems and Management 2(9)

Browse Dr Björn Claes's latest research on Open Research Online