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An introduction to interaction design
An introduction to interaction design

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Section 1 Summary

Section 1 has offered a broad introduction to interaction design. In particular it has illustrated that:

  • As technology has developed, the nature of users’ interaction with technology has changed, and the scope of interaction design has broadened. Interaction is now multisensory, embedded in everyday objects, mobile – and interactive products can be connected and dynamic.
  • Interaction design is important because good design has benefits, and bad design has consequences and costs that can be extreme.
  • Interaction design is about creating interfaces that are fit for purpose in terms of users, environment and activities.
  • Interaction design comprises four interrelated and iterative activities: establishing requirements, designing alternatives, prototyping designs and evaluating prototypes.
  • The interaction design process must be user-centred. User-centred design displays three key characteristics: it is iterative; both usability and user experience are considered; and prospective users are involved throughout design.