1.2.5 Coping when things go wrong
Personal computing is not a mature technology. It is changing so fast and becoming so complex that it never gets a chance to settle down and become really reliable. You need to learn ways of coping with this unreliability, to learn to laugh at the frustrations you will encounter and find ways of minimising the damage.
There are various ways of coping with computing problems:
Save your work often – every few minutes, not every few hours.
Back up all your important work regularly. This means making copies of files somewhere else – on a floppy disk, a CD-ROM, or another computer.
Look for workarounds. There is usually more than one way of getting what you want done. If one way doesn't work, look for another.
Most software has built-in sources of help, which can come into their own when things don't work the way you expect them to.
Develop and use your support network – friends or experts you can turn to when all else fails. Even the experts have their own experts to help when they get stuck!