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People-centred designing
People-centred designing

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9.1.4 Take a trip to the payphone

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Test your understanding

Summarise the three main stages in a user trip as described here.


My response

  1. Decide on point(s) of view you will adopt for the user or users.

  2. Decide on the limits and the variations to the user trip or trips you are going to take.

  3. Carry out the trip or trips, recording your actions, impressions, thoughts and ideas.