My OpenLearn Profile
- Personalise your OpenLearn profile
- Save your favourite content
- Get recognition for your learning
Designed products surround us all and range from bus tickets to buildings. This free course, People-centred designing, focuses firmly on usability and the increasingly important phenomenon of people-centred design. It aims to inform consumers of design (i.e., all of us) about this crucial characteristic of design. In addition to stimulating interest in areas of concern for producers of design, the course might also provide an introduction to engineering, manufacturing and business studies.
Course learning outcomes
After studying this course, you should be able to:
- demonstrate a knowledge and understanding of the principles of user-centred designing
- criticise some everyday products from a user's point of view
- suggest and apply some appropriate methods for researching how users interact with products
- apply comparison and evaluation skills, including constructive criticism of everyday products
- apply observational skills in the context of both personal and others' use of products.
You can start this course right now without signing-up. Click on any of the course content sections below to start at any point in this course.
If you want to be able to track your progress, earn a free Statement of Participation, and access all course quizzes and activities, sign-up.
- 1 Introduction
- Learning outcomes
- 1 People-centred designing
- 2 New products – old failings
- 3 Designing for users
- 4 Who are the users?
- 5 Why not design for the ‘average’ user
- 6 Inclusive design
- 7 Ergonomics and human factors
- 8 Interaction design
- 9 User research techniques
- 10 User research techniques: observing users
- 11 Designing for pleasure
- 12 The voice of the customer
- 13 Products for markets
- Keep on learning
Create an account to get more
Track your progress
Review and track your learning through your OpenLearn Profile.
Statement of participation
On completetion of a course you will earn a Statement of participation.
Access all course activities
Take course quizzes and access all learning.
Review the course
When you have finished a course leave a review and tell others what you think.
Creative commons: The Open University is proud to release this free course under a Creative Commons licence.
However, any third-party materials featured within it are used with permission and are not ours to give away. These materials are not subject to the Creative Commons licence. See terms and conditions and our FAQs.
Full copyright details can be found in the Acknowledgements section of each week.
For further information, take a look at our frequently asked questions which may give you the support you need.Have a question?
Making the decision to study can be a big step, which is why you'll want a trusted University. The Open University has nearly 50 years’ experience delivering flexible learning and 170,000 students are studying with us right now. Take a look at all Open University courses.
Every year, thousands of students decide to study with The Open University. With over 120 qualifications, we’ve got the right course for you.
About this free course
12 hours study
Level 1: Introductory
Download this course
Free statement of participation on completion of these courses.