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# Contents

- Introduction
- Learning outcomes
- 1 The significance of technological innovation
- 2 What is innovation?
- 3 Definitions of innovation: the process and types
- 4 Thinking about product innovation
- 5 Thinking about process innovation
- 6 Thinking about system innovation
- 7 Additional ways to characterise innovations
- 8 Innovation process: how innovation happens in an organisation
- 9 Innovation diffusion process
- 10 Adding value through innovation
- 11 Sceptical voices
- 12 Innovation management
- 13 Tick the PTOC factors!
- 14 Check your learning
- Conclusion
- Glossary
- References
- Acknowledgements

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