IT: e-government
IT: e-government

Start this free course now. Just create an account and sign in. Enrol and complete the course for a free statement of participation or digital badge if available.

Free course

IT: e-government


Bisson, S. (2005) 'Mark of success', Guardian 'Life' supplement. 10 February, p. 16.
Bly, S. (1997) 'Field work: Is it Product Work?', ACM Interactions Magazine, January and February, pp. 25–30; quoted in Preece et al. (2002), p. 387.
Bowcott, O. (2004) 'Top security jails install fingerprint scan at gates', Guardian, 5 August, 2004.
Cabinet Office (1999) Modernising Government, London, Cabinet Office. (The Cabinet Office documents are available online and can be downloaded as PDF documents from [accessed 11 September 2006]. Use the search facility to find a document by title.)
Cabinet Office (2000) e-Government: a Strategic Framework for Public Services in the Information Age, London, Cabinet Office.
Cabinet Office (2003) Quality Framework for UK Government Website Design: Usability Issues for Government Websites, London, Cabinet Office.
Cross, M. (2005) 'Local solution to the Identity Crisis', Guardian, Online supplement, 31 March 2005, p. 16.
Dempsey, P. (2005) 'Knowing me, knowing you', IFF Information Professional, Institution of Electrical Engineers, February/March 2005, pp. 14–18.
Dettmer, R. (2004) 'Safety in Numbers', IEE Review, vol. 50, no.ll, November, pp. 28–9.
The Economist (2005) 'New Look Passports', 19 February, p. 83.
Grossman, W. (2004) 'Are We E-fficient?', The Independent, Science & Technology, 24 November, p. 11.
Hogge, B. (2004) 'Closer to the state', Guardian Online supplement, 2 December, p. 19.
Mansfield, A. and Rejman-Greene, M., (2003) Feasibility Study on the Use of Biometrics in An Entitlement Scheme, National Physical Laboratory, Teddington, version 3. Available online at [accessed 11 September 2006]
Musgrave, S. (2005) 'Community portals – the UK experience', Journal of Community Informatics, vol. 1, no. 2, p. 35.
Nielsen, J. (1997) 'How users read on the Web' [online] [accessed 11 September 2006].
Nielsen, J. (1998) 'Top Ten Mistakes in Web Design' [online] [accessed 11 September 2006].
Preece, J., Rogers, Y. and Sharp, H. (2002), Interaction Design, Hoboken, Wiley & Sons, p. 27.
Say, M. (2005) 'The Information Man', Government Computing, Vol. 19, No. 2, February 2005, p. 16.
Silcock, R. (2001) 'What is e-government?', Parliamentary Affairs, Vol. 54, No. 1, January, p. 97.
Skip Your course resources

Take your learning further

Making the decision to study can be a big step, which is why you'll want a trusted University. The Open University has 50 years’ experience delivering flexible learning and 170,000 students are studying with us right now. Take a look at all Open University courses.

If you are new to University-level study, we offer two introductory routes to our qualifications. You could either choose to start with an Access module, or a module which allows you to count your previous learning towards an Open University qualification. Read our guide on Where to take your learning next for more information.

Not ready for formal University study? Then browse over 1000 free courses on OpenLearn and sign up to our newsletter to hear about new free courses as they are released.

Every year, thousands of students decide to study with The Open University. With over 120 qualifications, we’ve got the right course for you.

Request an Open University prospectus371