- Introduction and guidance
- What is a badged course?
- How to get a badge
- Introduction
- 1 Who uses systems thinking?
- 2 What are you hoping to learn?
- 3 Learning by experience
- 4 Something different
- 5 This week’s quiz
- 6 Summary
- Introduction
- 1 Distinctions between messy and difficult situations
- 2 Distinctions between rational and emotional reactions to situations
- 3 Distinctions between hard and soft complexity
- 4 Choosing to distinguish between complex situations and complex systems
- 5 Distinctions between systemic and systematic practice
- 6 This week’s quiz
- 7 Summary
- Introduction
- 1 Distinguishing and defining systems
- 2 The language of systems
- 3 The naming of systems
- 4 Levels of systems
- 5 Categories of systems
- 6 This week’s quiz
- 7 Summary
- Introduction
- 1 Setting the scene
- 2 What are systems diagrams for?
- 3 Drawing systems diagrams
- 4 This week’s quiz
- 5 Summary
- Introduction
- 1 Simplifying complexity
- 2 Taking multiple partial views
- 3 Perspectives on ‘managing’
- 4 Perspectives on ‘researching’
- 5 Collecting information as a ‘researcher’
- 6 The practicalities of diagramming with other people
- 7 Facilitating engagement with different perspectives
- 8 Negotiating between different perspectives
- 9 Teasing out accommodations
- 10 This week’s quiz
- 11 Summary
- Introduction
- 1 The development of systems approaches
- 2 Jay Forrester (1918–2016)
- 3 Stafford Beer (1926–2002)
- 4 Sir Geoffrey Vickers (1894–1982)
- 5 Peter Checkland (b.1930)
- 6 Russel Ackoff (1919–2009)
- 7 This week’s quiz
- 8 Summary
- Introduction
- 1 What are systems approaches?
- 2 Purposeful and purposive behaviour
- 3 Comparing two systems traditions
- 4 Creating experience-action cycles
- 5 From methodologies to tools
- 6 Soft systems methodology
- 7 This week’s quiz
- 8 Summary
- Introduction
- 1 What does a systems practitioner do?
- 2 Modes of managing systemically
- 3 Clarifying purposefulness
- 4 Managing for emergence and self-organisation
- 5 The systems practitioner and systems of interest
- 6 This week’s quiz
- 7 Summary
- Next steps in mastering systems thinking in practice
- Tell us what you think
- Acknowledgements
- References
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