Technological innovation: a resource-based view
◄Previous: 6.1 Managerial systems

# 6.2 Values and norms

The values that underpin a capability can, if not modified, prove to be limiting to an organisation. This is particularly the case as technology changes and in turn the match between customer expectation and what is technically possible diverges.

◄Contents►Next: 6.3 Insularity

OpenLearn - Technological innovation: a resource-based view
Except for third party materials and otherwise, this content is made available under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 Licence, full copyright detail can be found in the acknowledgements section. Please see full copyright statement for details.