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Technological innovation: a resource-based view
Technological innovation: a resource-based view

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6.1 Managerial systems

The way that a capability develops is affected by the managerial systems in place. Indeed, managers and the systems they operate that are overly risk-averse; based on blame and punishment, as opposed to trust and rewards; bullying and inflexible, and so on, can all block the development of a capability before it has even begun.