Transcript

I had my bags in my hand and I said ‘this is the story, this is what happened’. So, the lady who came out got all the details and she said ‘I’m not really very sure if I can help you but let me just speak to my manager if we can see how can we sort you out’. She took the details of the children, their school, and said that ‘have you got any friends? Have you got anywhere to go, any relatives?’ and I said ‘no.’ At that time, my sister was gone back to Pakistan, so she wasn’t here, so it was that kind of destitute situation and, sadly, it didn’t work out really very well because we sat there for hours and hours and hours ‘til the officers closed down in just a few minutes before the offices closed down, she came out and she said she has had a word with her managers or seniors, and ‘sorry, we can’t help you or your children out because you haven’t got any immigration status. You are still in the asylum process, so you’re not our responsibility’ and so I was blank at that point, and I was like ‘then, what do you want me to do?’ and she said ‘I’m sorry, I can’t do anything’ and I said ‘well, you have to tell me to do something because I honestly haven’t got any space to go, and what about my children, like we haven’t got any money to buy food, to do anything, and I was really… I burst into tears, and I was like ‘then, please tell me who’s going to help me?’