Long description

The figure is a bar chart with the labels of the types of demand on the x-axis, starting with ‘I was out when someone called’. The bars on the left hand side of the diagram are the tallest, going down left to right in descending order of frequency. The six bars on the left hand side are all highlighted in bold, showing they have been classed as failure demand. The five bars on the right hand side are identified as true demand.