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This section of the unit was all about management and getting things done. It introduced you to some of the theory and some of the practice on decision making, problem solving, interpersonal confrontations and negotiating. It also introduced some creative thinking concepts to help you consider issues in a fresh way and to encourage you to search for innovative ways forward in a range of situations.
As you work through this course you will need various resources to help you complete some of the activities.
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