Social psychology: sense-making in crises
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Contents

  • Introduction
  • Learning outcomes
  • 1 What is sense-making? What is framing?
    • 1.1 How framing shapes sense-making
    • 1.2 Additive and transformative frame changes
  • 2 Sense-making in dynamic action
    • 2.1 How the ‘Points of View’ advert manipulates sense-making
    • 2.2 Building blocks of frames: the symbol
  • 3 Sense-making in social psychology
    • 3.1 The experience of an experiment: Heider and Simmel
    • 3.2 Social psychologists making sense of Heider and Simmel
    • 3.3 Contrasting frames: the experience versus the academic description
  • Conclusion
  • References
  • Acknowledgements
  • Glossary

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