Transcript

JULIE:

Welcome to Week 2. Last week you reflected on what your organisation does and your own role within it. This week you’ll focus on the important contribution of volunteers in your organisation, including how to work with volunteers and how your organisation manages them.

You might approach these topics as a volunteer yourself. I volunteer for the SPAB, where I look after their secret courtyard garden. Key issues include how to inspire and recruit volunteers to your organisation and how to induct, train, and retain volunteers.

A big part of retention is motivation. Many discussions about motivation at work are about pay, and this doesn’t apply to volunteers. So how does your organisation motivate and keep volunteers? In fact, retention of volunteers is one of the biggest challenges for organisations.