In sport, how does a manager help their team to cope with success and particular failure? Simon Rea explores some of the tactics.

Explore the personal skills that underpin so much work in sport and gyms. We often hear employers refer to the importance of these interpersonal relationships or ‘soft skills’ in sport and fitness, and in this unique course you’ll build valuable insights into understanding workplace communication, motivation and self-awareness and how this can increase your effectiveness and enhance how you work with others. All this is made possible by some unique film footage of coaches, trainers and instructors at work combined with engaging learning activities that accompany these case studies to benefit both your career and those you work with.

This free course, Understanding service improvement in healthcare, will help you to understand what people mean by the terms ‘service’ and ‘improvement’ in relation to healthcare. The course will help you to think about how those involved in healthcare, whether as practitioners or service users, can monitor the progress of any initiative to improve care, and how they can make sure that any change is sustained.

What does it take to become a resilient practitioner in social work? This free course, Supporting and developing resilience in social work, will guide you through some important concepts. An understanding of ‘emotional resilience’ and ‘professional leadership’ will help to guide you through taking a positive approach to problems that arise in social work practice. You will also be introduced to some ideas about leadership in social work practice.

Whether your interest is in pharmaceuticals, disease treatment or chemical research, you can help break new discoveries and improve our scientific understanding. This page has info on career options from food science to forensics, and working for the NHS.

Please note: As part of a review of content, this course will be deleted from OpenLearn on Wednesday 7th of July 2021.Frontline managers are responsible for gathering service user views on their needs. Whose views should be taken into account? How do managers gather views? This free course, Managing to meet service users' needs, helps you consider ways of getting feedback from service users, and shows the inclusive approach of a manager of a voluntary sector mental health service.

You can change lives by using your personal skills to aid those in need. Your communication skills, resilience and empathy are key assets when working in social care, a crucial societal structure that matters to everybody.

March 15th is World Social Work Day. Explore social work in more detail with our range of free resources including interactives and free courses.

Please note: As part of a review of content, this course will be deleted from OpenLearn on Wednesday 7th of July 2021.