Management

Courses tagged with "Management"

These six managers, from frontline roles across health and social care in the UK, are real people in real roles. By sharing their experiences through short videos, they help to bring alive the ideas studied in the course and help you to explore how they might play out in real-life situations.
This material forms part of The Open University course K313 Leadership and management in health and social care.
In the arenas of health and social work, management is a crucial part of ensuring quality of service and care for users and staff, and the development of services and standards into the future. The discussions and interviews in this album focus on the importance of management strategies and techniques and garner the opinions and insights of staff at all levels, as well as those in care. These in-depth and frank audio tracks give a real-life sense of the managerial experience, including starting the job, day-to-day planning and the implementation of policy and good practice. This material forms part of The Open University course K303 Managing care.
This series of tracks looks at social work practice around the world and compares attitudes and management techniques within the social work field. Material is taken from The Open University Course K315 Critical social work practice.
In this free course, The caring manager in
health and social care, particular attention will be paid to stress and
change, the relationship between stress and organisational change, and the ways in
which management can lead with a caring face in the context of ongoing
organisational change in health and social care.
Are you responsible for supporting sport and physical activity coaches to become inspirational and excellent in their practice? This course is designed for coach developers, educators, mentors and tutors who support coaches to improve. You will explore how people learn, what are the skills and qualities of an effective coach of coaches, as well appreciate how to ask powerful questions and listen actively. You will consider the processes associated with resolving difficult situations where differences of opinion arise, how to measure success and provide constructive feedback. By the end of this course you should feel more confident in your ability to support colleagues and help them to become even better at what they do.
Emotional intelligence is the ability to understand, use, and manage emotions in positive ways to relieve stress, communicate effectively, empathise with others, overcome challenges, and defuse conflict. Developing emotional intelligence skills can help us to be more successful in both our personal and professional lives: developing better relationships; adapting to, and coping with, challenging situations; and improving mental wellbeing.
Category: Psychology
Self-limiting beliefs can often creep into our thoughts and lower our self-regard (respect and acceptance for ourselves, despite any shortcomings). However, even in challenging times, it is possible to consciously change how we think about ourselves, reframing unhelpful beliefs and building more confidence to achieve goals and positively move forward in life.
Category: Psychology
Do you feel you don’t know where to start with coaching, or need to refresh your skills? The OSCAR Coaching Model is a solutions-focused coaching model, with a simple structure to keep the coaching process focused, structured and time effective.
Category: Psychology
Have you thought about how you give feedback? Giving feedback in a more structured way using the AID (Action, Impact, Desired outcome) model may help for both highlighting positive behaviour, and challenging behaviour that needs developmental action.
Category: Psychology
Recognising the positive and reciprocal link between employee engagement and wellbeing, may help organisations navigate post-pandemic challenges. Andrea Pearce investigates...
Category: Psychology
Do you have an internal or external locus of control? How does this affect your wellbeing or work? How can you take control of it? This article explores...
Category: Psychology
How can you make your workplace more inclusive during Ramadan? Asif Sadiq MBE, Senior Vice President and Head of Equity and Inclusion at Warner Media International, explains in this article.
Discover these free Business and Finance courses on OpenLearn.
In management the ability to communicate clearly and confidently is of key importance. This free course, Communication, management and your own context, looks at the role of language in management communication, and helps you identify areas of English language you may need to develop for work or when studying for a management qualification such as an MBA. It includes reading, writing, listening and speaking activities based on material related to the field of management, and encourages you to relate these to your own work context.
The way forests around the world are managed is undergoing radical change. In the UK, local communities are buying forested land, to preserve forests for the greater benefit of society. In the developing world, forestry commissions are actively empowering villagers to engage in forest management and conservation. The video tracks on this album use case studies in the UK and in India to illustrate ways in which forest management is changing, and how such changes can be implemented. To complete the album, Open University academic Giles Mohan explains why the case studies were selected and unpicks some of the issues that emerge. This material is taken from The Open University course TU870 Capacities for managing development.
How can the unconscious mind influence management styles? Is rational thinking a pre-requisite for good ideas? The human brain is an incredibly complex machine which constantly processes vast amounts of data many of us are oblivious to as we go about our lives, but can the information contained within the unconscious mind aid managers within the work place? In the following audio discussion Guy Claxton, a psychologist from the University of Bristol argues that the parts of the psyche that operate independent of conscious reasoning can in fact be used to solve problems in everyday life, but this would require a shift in culture away from traditional management styles.
How should you address the President of a French Company? Should you reward workers in Turkey by giving them envelopes full of money? Why are so many good international managers coming out of Eastern Europe? Few enterprises nowadays remain untouched by global influences. Few managers can expect to go through their professional lives without the need to interact with people from other cultures; as a result it has become essential to understand the culture and social and economic institutions of other countries in order to maintain and run a successful business. This series looks at three different perspectives on managing across different national contexts as we hear from experienced international managers and from academics around the world about managing globally.
This material forms part of the Open University course B848 Leadership and management in intercultural contexts
Is management a personal or collaborative process? What outside factors affect managers on a day-to-day basis?
Traditional thinking can often give the impression that being objective, rational, dispassionate and independent are prerequisites for being a manager. However it’s quite possible many managers could be caught in a whirlwind of outside influences, affecting their every action and it’s these pressures that critical reflective approaches seek to expose by questioning many of the invisible and informal structures that exist within companies. In this audio collection Caroline Ramsey, Senior Lecturer in Management Practice at The Open University, argues that management is a social, political and moral process, and that knowing this can be of enormous help in developing your own executive practice.
How do retailers decide where to locate new stores? Why do consumers behave in a particular manner? How does a frozen pea get from harvest to a supermarket freezer? How do independent and online businesses compete with high street chains? These are just some of the many questions answered throughout this collection of video material that looks in depth at the dynamic and innovative retail industry, and what the future might have in store for retailers and businesses alike. Store operations, globalisation, ethics, supply chains and retail environments are some other areas which are explored, while industry experts discuss the influence and power of the internet as a marketing and distribution tool.

This material forms part of The Open University course B122 An introduction to retail management and marketing.
HR, Marketing, Finance, Operations and Project Management are all key functions of an organisation. These short audio perspectives give an insight into the roles in these areas and how they interact with the rest of the organisation, with examples of common problems, challenges and difficulties that are faced. This material forms part of The Open University course B716 MBA stage 1: Management: Perspectives and Practice.