Managing Relationships and Work

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Courses tagged with "Managing Relationships and Work"

Recent decades have seen an array of news stories where risk management failings have undermined an organisation and dented the credibility of its management. These failings have led to the demise of some companies – for example Lehman Brothers, World-Com and Enron. Worse than this, in many instances the failings have resulted in deaths and injuries – as with the Piper Alpha oil platform disaster in the North Sea in 1988 or the BP Deepwater Horizon explosion and oil spill in 2010.Successful organisations embed a culture of risk management in all areas of their activities. To achieve this requires effective and practical risk management education. The course particularly benefits all those engaged as risk managers, those seeking to develop their risk management capabilities and those, like board members, who have ultimate responsibility for risks within their organisations. Additionally all those with, or seeking, a career in management in any organisation will benefit from the understanding of risks and how to manage them.
Improve your workplace relationships and boost your professional impact with this free course on effective communication. Discover how to express yourself clearly, understand others better, and adapt your communication skills for a range of situations, from everyday conversations to the digital workplaces of the future.
This free course, Exploring career mentoring and coaching, will explain what mentors and career coaches do and how a colleague or expert who can ask the right questions, challenge assumptions, and help an individual to find the best solutions for themselves, can make a significant difference in a wide range of situations and contexts.
This free badged course, Working in diverse teams, will help you consider your experience of working in teams and the different roles you play in them. It will increase your confidence in marketing this key skill to employers as well improve your ability to perform well in teams you are currently part of.
This free course, Developing career resilience, will help you to understand the factors that influence career resilience and offer examples and tactics for you to develop your own resilience further.
In this free course, Workplace learning with coaching and mentoring, you will consider theoretical and practical issues in planning and managing learning and talent development programmes in your organisation. You will also explore ideas about coaching and mentoring; both are prominent learning and development tools in contemporary organisations. You will also learn about how different learning theories and philosophies become concrete in the practical decisions you make about learning and talent development. The course is designed to encourage critical and personal reflection on these practices which will enhance your learning.
Gain an insight into facilitating meetings and discussions in the workplace. In this free course, Facilitating group discussions, you will look at some of the behaviours effective facilitators exhibit. Informative and engaging videos will introduce you to examples of facilitation in practice.
Engagement is a key buzzword in 21st century management. Strategic human resource management rests on the belief that people are the key to achieving competitive advantage. Employees need to be seen as assets to be developed, not costs to be controlled. This free course explores three key themes: employee engagement, employee involvement and collective aspects of employee relations.
Many projects are now ‘virtual’, i.e. some or all of the team are located remotely and may be working in different time zones. The project manager needs all the traditional soft skills, and more. This free course, Managing virtual project teams, looks at knowledge and techniques which underpin team selection and then consider the additional expertise needed to manage teams in a virtual environment.
Please note: this course will be closing on 11 May 2022. After this date, you will no longer be able to study the course but if you've already gained your cerficate this will continue to display in your learner profile.

This free course, The role of the manager, examines the manager role in theory and in practice. You will begin by considering two classic theories on the role of the manager, written about in The Manager's Good Study Guide, to assess how relevant they are for your current work. You will then be asked to examine the work of managers in a range of other organisations using video excerpts from the BBC World News series Escape from the Boardroom.
We're going through a period where trust in leadership is at an all time low. Does science have any advice for those who would be out in front?
This course provides a good sense for three of the core skills required of an effective coach. Whether or not you recognise the use of a 'coaching approach' in your workplace, you will be able to use the learning in the course to enhance your day-to-day interactions in your workplace.
Boost your commercial awareness with this free short course. Explore your organisation’s purpose, understand your role within it, and learn how different perspectives can enhance the value you create.
This free course looks at how teams ‘travel’ together on a journey of development. Those journeys are hardly ever smooth. The course encourages you to recognise difference and challenge amongst individuals in the team who are pulling in different directions. It will help you identify where such challenges can be embraced for the benefit of your team and your organisation.
This free course, Understanding management: I'm managing thank you! provides you with a set of ideas for developing your approach to managing your own work what we might call self-management. In order to do this, we will examine some of the key processes of management decision making, such as allocating time, staff, physical and financial resources: prioritising and problem solving and monitoring performance.
This free course, Managing and managing people, will introduce you to the world of management. We will be looking at a range of topics, including what managers do, what skills they require, and how you can develop as a manager.
This free course, Working in groups and teams, explores team working from start to finish. It looks at how successful teams are created, roles within a team, the life cycle of a team, how to manage conflict within teams and evaluating team performance.
Operations management is one of the central functions of all organisations. This free course, Understanding operations management, will provide you with a basic framework for understanding this function, whether producing goods or services or in the private, public or voluntary sectors. In addition, this OpenLearn course discusses the role of operations managers and the importance of focusing on suppliers and customers.
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Please note: This is course is due to be archived on Wednesday 21st December. You can study the course up until this date. For learners who have completed the course, the Statement of Participation will remain in your learner records in your OpenLearn profile.
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This free course, Discovering management, introduces you to the role of the manager. It covers management activities looking at leadership, human resources, finance, project management, change management, operations management and stakeholder management.
To succeed in management you need good interpersonal skills, you need to understand how to deal with other people. This free course, The importance of interpersonal skills, will help you gain an awareness of your own skills and understand that an awareness of the interpersonal skills of others can help us enormously in dealing with the work tasks we are responsible for.