Caryn Franklin on the interface between Art and fashion
Category: Visual Art
My OpenLearn Profile
Personalise your OpenLearn profile, save your favourite content and get recognition for your learning
customers
Courses tagged with "customers"
Charles Tyrwhitt chairman Nick Wheeler argues that retailers should focus on customers and products, and not get carried away with the latest and greatest online developments
Category: Leadership & Management
After The Bottom Line looked at management, Evan Davis suggested there's a real value in constructive negative feedback.
Category: Leadership & Management
Operations management is one of the central functions of all organisations. This free course, Understanding operations management, will provide you with a basic framework for understanding this function, whether producing goods or services or in the private, public or voluntary sectors. In addition, this OpenLearn course discusses the role of operations managers and the importance of focusing on suppliers and customers.
Category: Leadership & Management
Professor Sally Dibb answers questions on customer service in business, including how globalisation affects brands and why is customer relationship management so important?
Category: Business Strategy & Studies
Leslie Budd examines the wicked problems of tricky customers and cost cutting in the business world
Category: Business Strategy & Studies
Evan discusses the benefits and losses of regulation for the customer
Category: Business Strategy & Studies
Dr Brian Smith looks at what a market is and why it matters.
Category: Business Strategy & Studies
Ways to keep ahead of the competition.
Category: Business Strategy & Studies
Learn more about getting your product to customers, and persuading them to buy it.
Category: Business Strategy & Studies
Decide who your customers are so you can market effectively to them.
Category: Business Strategy & Studies
Marketing means different things to different people. How do you decide who to aim a campaign at? If you already have a background in marketing, this free course, The market-led organisation, will improve your understanding of market orientation and of the process of going to market. It also assesses the importance of managing key internal and external relationships.
Category: Business Strategy & Studies