Explore the personal skills that underpin so much work in sport and gyms. We often hear employers refer to the importance of these interpersonal relationships or ‘soft skills’ in sport and fitness, and in this unique course you’ll build valuable insights into understanding workplace communication, motivation and self-awareness and how this can increase your effectiveness and enhance how you work with others. All this is made possible by some unique film footage of coaches, trainers and instructors at work combined with engaging learning activities that accompany these case studies to benefit both your career and those you work with.