Do you feel you don’t know where to start with coaching, or need to refresh your skills? The OSCAR Coaching Model is a solutions-focused coaching model, with a simple structure to keep the coaching process focused, structured and time effective.

Problem solving runs through many activities. Often problems are contexts for focusing ideas and stimulating further investigation or discussion. Framing an issue appropriately, identifying why it is a problem, recognising factors that might have a bearing on it and outlining what an acceptable resolution or solution might look like, are important approaches. Improving your problem solving skills means raising your awareness of this process. In this free course, Key skill assessment unit: problem solving, you will learn to use and adapt your skills confidently and effectively in different situations and contexts.

Explore what makes a good leader, recognise common leadership challenges, and identify the skills you need to develop if you want to enhance your own leadership experience.

This free course, Introduction to law in Wales, gives a brief overview of the legal history in Wales from the 12th century, followed by an overview of devolution and referendums, the law making powers of the Welsh Assembly and the possible future for legal Wales.

Please note: This course is closing soon and will be removed from OpenLearn on 10 June 2024. Please make sure you have finished studying the course by then.
All of us in our working lives increasingly need to work with people from other cultures or those whose native language is foreign, or we may have to go to another country and work as a foreigner ourselves. This free course, Languages at work, is about how to understand differences in culture and how to make the most of existing language skills. It is aimed at all adult learners, whether in FE or in the workplace. The sections are independent, and can be studied in any order and any combination. They are linked to NVQ assessments at Entry Level, Level 1 and Level 2.

Explore how to use data to inform a change you would like to make within your business or organisational context. It looks at the type of evidence you can gather to inform your proposed change, and how to evaluate data
with a view to using it as part of this transformation. Specifically, you will learn about internal and external sources of secondary information and how to evaluate them. You will also examine how to negotiate access to different types of information
in a work context. Finally, you will obtain hands on experience in collecting and using secondary sources of information in the context of researching and making this organisational change.

This free online course, Contemporary issues
in managing, introduces three contemporary approaches (managing through organisational culture, managing through internal marketing, and managing through collective leadership). These approaches require you to think critically and challenge ideas and received wisdom. 

This course explains how leadership changes in accordance to the needs of the turbulent environments that we experience. You will explore the leadership challenges that can affect leadership effectiveness and will seek ways to successfully face these challenges.

This free course, Business communication: writing a SWOT analysis, is designed to develop your writing skills for business. You will be taken step by step through the process of writing a SWOT analysis, with clear advice on selecting key information from a case study text, making concise notes, choosing an appropriate structure and using language effectively. You will learn how to write a formal report including recommendations, based on a case study analysis of the British company, Brompton Bicycle.