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Copyrighted  image Icon Copyright: Sally Dibb
Customer Service: Expert's Corner with Professor Sally Dibb article icon

Money & Business 

Customer Service: Expert's Corner with Professor Sally Dibb

Professor Sally Dibb answers questions on customer service in business, including how globalisation affects brands and why is customer relationship management so important?

Article
Copyrighted  image Icon Copyright: BBC
More or Less: interview with Tim Harford audio icon

Science, Maths & Technology 

More or Less: interview with Tim Harford

Tim Harford, from More or Less, talks with Kevin McConway on why statistics matter and how they can impact the future.

Audio
20 mins
Copyrighted  image Icon Copyright: Crackerclips | Dreamstime.com
Welcome to the future article icon

Science, Maths & Technology 

Welcome to the future

How The Open University is leading a project that is transforming Milton Keynes into one of the world’s first ‘smart cities’.

Article
Copyrighted  image Icon Copyright: Eimantas Buzas | Dreamstime.com
Bang Goes the Theory 8: Episode 3 - Big Data article icon

TV, Radio & Events 

Bang Goes the Theory 8: Episode 3 - Big Data

This week on Bang: How is Big Data changing our world and how safe is our data?

Article