You go to a shopping centre and you find an ice rink. Or you go to a bookstore for a glass of wine. Is this the new world of retail? Evan Davis and guests explore what's in store for physical shopping. They also swap thoughts on what makes a good shop assistant.
In the studio this week are:
- Sir Stuart Rose, former Chief Executive of Marks & Spencer and soon to take over as Chairman of online grocery retailer Ocado.
- Berndt Hauptkorn, Chief Executive of the European arm of Japanese clothing chain Uniqlo.
- Andy Street, Managing Director of department store chain John Lewis.
This edition of The Bottom Line is first broadcast on BBC Radio 4 on Thursday 28th February 2013 at 8.30pm. Versions will also be broadcast on BBC World Service, BBC World and BBC News Channel. To find out more, or to listen online where available, please visit bbc.co.uk.