Skip to content

Episode one: Coffee Shop Hot Shots

Updated Tuesday, 1st April 2014

Just how did we became so obsessed with coffee shops and how do the brands battle for our custom?

This page was published over five years ago. Please be aware that due to the passage of time, the information provided on this page may be out of date or otherwise inaccurate, and any views or opinions expressed may no longer be relevant. Some technical elements such as audio-visual and interactive media may no longer work. For more detail, see our Archive and Deletion Policy

A young women drinks a cup of coffee Copyrighted  image Icon Copyright: BBC

About the episode

Since the coffee shop brands took off in the 1990s we’ve embraced their caffeinated delights. We may once have been a nation of tea drinkers, but now we’ve fallen for the super-sized cups, we’ve adopted the language of lattes and we’re even prepared to pay upwards of £2.20 for a caffeine hit. Not even the recession quenched our desire for coffee and now millions of us are hooked, spending up to £2,000 a year and pouring cash into the coffers of the coffee shop brands.

This programme sets out to discover how we became so obsessed and how the brands do battle for our custom. With behind-the-scenes access to staff on the frontline and the bosses of the big brands, this is the inside story of the coffee shop world. 

This episode was first broadcast on BBC Two on 7th April 2014.




Related content (tags)

Copyright information

For further information, take a look at our frequently asked questions which may give you the support you need.

Have a question?