Scenario and reflection questions

These questions help you apply what you have learned. They are not marked. Write your answer first, then read the guidance.

Scenario questions

Question 6

Your PMO has inconsistent reporting, unclear escalation routes and poor dependency management. Which maturity level is this? Explain briefly.

Guidance: Governance is only starting to take shape, so consider Reactive moving to Structured.

Question 7

A stakeholder says PMO reports don't help decision-making. Which domain do you strengthen first? Explain.

Guidance: Consider Governance & Assurance (decision-making and reporting) and its link to Planning & Control.

Question 8

Your organisation is going through rapid strategic change. How should the PMO adapt using the CI cycle?

Guidance: Walk through Assess, Improve, Measure, Embed against the new strategy.

Reflection questions

Question 9

Describe where your PMO sits on the maturity model today and identify three actions to move one level higher.

Guidance: Use evidence from your Module 8 activity.

Question 10

Using the Wheel, outline a 12-month roadmap to improve governance, planning, people capability and value measurement.

Guidance: Quarter 1: governance foundations. Quarter 2: planning development. Quarter 3: capability development. Quarter 4: value and continuous improvement integration.