Activity and Course completion tracking

9. Enable the badge

Once you are completely satisfied that everything is set up correctly, you can enable the badge(s).  Because you’ve worked through the criteria for the badge using the test account the system should issue the badge straight away when you enable it and an email should arrive in the mailbox associated with the test account. Check the email to make sure it all works okay. 

If there are problems with the email or if the badge email did not arrive and the system tells you that no one was eligible for the badge (go to ‘administration – reports – activity completion’ to view who has completed the various activities which are being tracked), check that the test account has met all the badge criteria.  There might be a navigational issue which is preventing the test user from working through all the materials and missing a couple of pages (such as the acknowledgements page which is often after the quiz link and the link to another section).  You can set certain pages to be optional by going to the activity completion ‘require complete view’ and putting a page number into the text box.

If there is any problem with the badge issued you might have to set up the badge again and disable the badge which has issued for the test account.