loss of a function of the body (2)

when the needs of all members of a given community, regardless of who they are and their circumstances, are fully addressed in the design, planning and implementation of WASH services (1)

design of any product or service that makes it accessible to and usable by as many people as possible, regardless of age, gender and disability (also known as universal design) (2)

something that can be counted, measured or assessed, and provides evidence of progress towards achieving a specific goal (3)

policies, programmes and directives that do not include clear statements about inclusion and how it should be achieved; also a lack of knowledge and skills among decision-makers (2)