At the end of each definition in this Glossary there is a number in brackets. This indicates the number of the Study Session where the term is first used in this OpenWASH module.

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prevention of human contact with all types of waste to protect health (1)


a system that supplies a public need, such as transport, communications or utilities (e.g. electricity and water) (3)


biological difference between male and female (8)

situation analysis

analysis of the situation in which a particular behaviour is displayed (8)


urban areas that are heavily populated with sub-standard housing and very poor living conditions (1)

social accountability

public officials, politicians and service providers are held accountable to the public and service users for their conduct and performance (5)

social change communication

communication approaches that focus on the community as the unit of change, rather than the individual (9)

social mobilisation  

process that enables people to organise themselves to act collectively to achieve desired goals (9)

social responsibility

individuals and organisations behaving and acting for the benefit of society at large, or at least not causing harm to society (5)

solid wastes

all types of waste that are solid in form and are discarded, including  paper, leftover food, plastic bags, cans, etc. (2)


any person, organisation or group with an interest (stake) in something, such as a particular situation, intervention, project or programme (4)

stakeholder engagement

processes by which the organisers of a project involve stakeholders in decisions about it (4)

stakeholder mapping

process of systematically identifying and analysing all the relevant stakeholders and their relationship to each other (4)


ability to last or continue for a long time; an approach that combines environmental, economic and social aspects to produce long-lasting development or prosperity (10)

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