2.11 Tutor support

Tutors that are employed to tutor on a module are supported by an Associate Lecturer Services team, who are aligned to the faculty's Student Support Team (SST). As discussed previously, each AL has a line manager, referred to as a Lead Line Manager (LLM), who is normally a staff tutor.

The SST and the OU's academic and administrative staff play an important role in providing students with professional advice and guidance and dealing with issues and queries such as study strategies, career planning, financial help and additional needs.

Support is also on hand from faculty and school staff together with OU Library Services, Academic Services and other departments that are based in Milton Keynes.

At The Open University, tutors are surrounded by a support structure that helps to support the ALs and students, as well as helping to develop professional skills.

The diagram below illustrates the main interactions that tutors can expect to have in their new role.

Click or hover over each circle to reveal the definition.