7.1 Risks and challenges of mental health apps and computer programs
In practice, the quality and effectiveness of some mental health apps can be questioned. As with the internet more generally, there are no rules or limitations as to what providers can offer online – there’s no requirement to demonstrate beneficial outcomes, for instance – and there is no real protection for clients from fraud and deceit.
Activity 20: Risks and challenges
Listen to the BBC journalist Jordan Dunbar talking about the risks and challenges of mental health apps and computer programs with Dr Terry Hanley and Fiona Ballantine-Dykes, Deputy CEO of BACP.
Having listened to the clip, drag the following statements into the right place. Click the ‘Reveal answer’ button when you are done to see if you got the right answers.
The rapid changes and developments in this area are clearly not without problems for clients and practitioners. At the time of writing, many apps and programs that are freely available have not been formally evaluated; the few that have are often not easily accessible. If you’re employing technology-based support, it is therefore important to rely on apps and programs that have been evaluated, and follow the advice of recommended providers (Bennion et al., 2017).
You should now move on to Topic 8: End-of-course quiz.
7 Mental health apps and computer programs