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Session 6 How are safeguarding concerns raised?

6.1 Introduction

Despite the best efforts of organisations to prevent abuse, safeguarding concerns will still be reported. It’s important to note that this should not be seen as a bad thing – if a concern is reported, then you can do something about it.

Learning outcomes

In this session, you will:

Explore the ways you might hear about concerns.

Understand appropriate ways to respond.

Identify the reasons why many children feel unable to disclose abuse, even when they become adults – and the implications of this for those around them.

Recognise some of the differences between reports of abuse about adults and children.

Let’s get started.

6.2 Becoming aware of safeguarding concerns

There are many ways in which your organisation may become aware of concerns about someone.

How might your organisation learn about safeguarding concerns?

Explore the interactive below which shows how organisations often learn about concerns. Select each statement to learn more. Are there examples that are new to you?

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Comment

As you have learned, there are many ways that concerns can be raised. Safeguarding concerns are not always received as written reports. Concerns can be raised verbally or through an online platform. They can also be raised anonymously.

What if a law may have been broken?

If there is a suspicion that a crime may have been committed, concerns must be referred to the relevant authorities (such as the police or child protection services) so that they can start a formal investigation.

Remember, the authorities are responsible for investigating crimes as well as providing support to victims of abuse.

It is important to note that in some situations you may fear that making an official report to police or law enforcement might make things worse for a victim – you should always be guided by the ‘do no harm’ principle – and seek advice from trusted organisations and service providers, such as those who act as advocates for children in legal proceedings, to help in these decisions. You should also check whether reporting child abuse is mandatory in your country.

6.3 What is a disclosure?

Described image

When a child or adult tells someone else about an incident, or someone who has abused them, this is called a disclosure. To help you think about how best to respond to a disclosure, let’s focus your learning on how to respond to children.

Children are more likely to disclose to someone they know and trust – for example, a parent, a coach, a medic, a friend, or the Safeguarding Lead at their sports club. It is important that you are clear on some disclosure ‘dos’ and ‘don’ts’ in case you are the person they turn to, so you know how best to manage these situations.

Guidance on responding to a disclosure

Take a moment to think how you should react if someone tells you about abuse.

Make a list of the dos and don’ts – for example, do remain calm.

By signing in and enrolling on this course you can view and complete all activities within the course, track your progress in My OpenLearn Create. and when you have completed a course, you can download and print a free Statement of Participation - which you can use to demonstrate your learning.

The most important thing is to provide an environment where the child feels safer disclosing than keeping the secret. Remember, a child is showing huge trust in the person they choose to tell. Asking some questions to clarify what the child is saying is ok, but it is not your responsibility to interview the child. This is the role of trained experts or the police.

Taking notes is also ok – as long as it does not affect what the child is saying, and you have explained why it is important to write down what they are telling you.

Afterwards, it is important to write as much as possible about the child’s comments (using as much of the child’s language and description as possible) and the circumstances of the disclosure. This information will support any subsequent investigation and action.

Sometimes this could be the only time a child talks to anyone about their experiences – so having an accurate record of the conversation is vital.

Experience shows that direct disclosures by children are relatively rare – usually you become aware of concerns in less direct ways.

Now let’s look at why children may never tell anyone directly.

6.4 Why do children rarely disclose abuse?

It is important to understand why many children do not speak up about abuse: it will help your organisation put reporting processes in place that are as easy as possible for children to use.

In the next activity, you explore this in more detail.

What prevents children disclosing abuse?

In the Safeguarding Essentials course, you met Priya who was being sexually abused by a senior manager from her rugby club.

Trigger warning

Watch the video again and identify TWO reasons why Priya is reluctant to speak up about her abuse.

Download this video clip.Video player: nc5227_2023_vid004_speaking_out_1920x1080_2.mp4
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Priya is reluctant to tell anybody about her abusive experiences because:

  1. Her abuser is in a position of power and can decide who plays in the team and who doesn’t.
  2. Priya is terrified that the senior manager might hurt her or her family if she speaks up.

The concerns that have silenced Priya are based on losing her future participation at this level of sport – and the threats to harm her and those she loves.

Sadly, these are not the only reasons why people are reluctant to disclose their abuse. You explore this further in the next section.

6.5 What are other reasons why children don’t disclose abuse?

Let’s read about why you are unlikely to hear about abuse directly from the child being abused.

Further reasons why children are unlikely to disclose abuse

For each statement you read, think about what was stopping the disclosure before you click on it to reveal the feedback.

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This highlights that there are many reasons children may not be able to disclose their abuse. That makes it really important that you are able to spot the signs and behaviours that indicate abuse might be happening.

6.6 Meet Rejeli: what can we learn from her experience?

Described image

You are now going to follow the experience of Rejeli (one of Priya’s team-mates) who is being abused by the same senior manager.

Rejeli’s experience: spotting the signs of abuse

The purpose of this activity is to think about the signs that could indicate Rejeli is being abused.

Read her account, and then respond to the question that follows.

‘About a year ago I met this senior manager. He’d just got an important job at the rugby federation. He always made a point of talking to us – usually at mealtimes or in the games room in the evening. I had some long chats with him about rugby and how I wanted to improve – he knows a lot about the game and seemed genuinely interested.

But this one time, most of the others had gone out somewhere and I ended up on my own with him. Then he just flipped – suddenly lunged and grabbed me. Said if I didn’t want to be dropped from the team I’d have to ‘be nice’ to him. I was terrified. Shocked and numb. I knew exactly what he meant – he wanted me to have sex with him. He took me to his room….

It’s awful, and I feel ashamed……but I have no choice. Since then, it’s happened whenever the squad have gone away to camps and matches. I dread seeing him and hate what he makes me do.’

What physical and behavioural signs might someone notice that indicate that Rejeli is unhappy and may be experiencing abuse?

A physical sign is something that you can see – like the type of clothing someone is wearing, or whether someone has washed their clothes or hair. It also includes things like bruises or being sick.

A behavioural sign is about how someone reacts or behaves in certain situations, like getting upset, or becoming withdrawn. It is connected to a person’s emotions and how they are feeling.

For each of the following indicators, choose from the drop-down menu whether it is a physical indicator or a behavioural indicator.

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Comment

These are the kind of signs that Rejeli’s teammates, coaches or others may have noticed. She is clearly unhappy with her situation, and this is likely to show in a number of ways whether or not she intended to reveal what she is experiencing.

You will notice that some of these signs don’t necessarily indicate that Rejeli is experiencing sexual abuse – however all of them should give rise to concerns that something may be seriously wrong for her – and should be referred to your Safeguarding Lead.

Advice for all adults in sport

You shouldn’t expect children to tell you about their abuse – so having an awareness of the signs and symptoms of abuse is important.

6.7 Why might someone not pass on their concerns?

As you have learned, it is important that everyone reports any concerns they have about anyone’s safety and wellbeing. Everyone has a responsibility to act.

However, some people are reluctant and may not report concerns that they have. This may be because of fear of being wrong, or of the consequences, sometimes because of their lack of knowledge about the signs or impact of abuse, or perhaps simply not knowing what to do or how to report.

You will look at this in more detail in a later course.

6.8 Other types of welfare concerns about children

When sport is a safe space for children, they may feel comfortable to share concerns with people they trust, like their coach. For example, a child may share they are affected by mental health issues or are experiencing abuse outside of the sporting context. Whatever the welfare issues, you have a responsibility to act in the best interests of the child and to share your concerns.

Meet Patience: an experienced Safeguarding Lead

Described image

Through the second half of this course, you will hear from Patience. Her story helps to illustrate some of the challenges and solutions that she experienced in her early years in the role.

Let’s hear from her and find out more.

Something I learned about safeguarding concerns

Listen to her account. What is it that Patience learned and how did she provide the support that was needed?

Download this audio clip.Audio player: nc5265_2024_aug002_unicef_ii_patience-english.mp3
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As Patience suggests, it’s good practice for your organisation to find out what kind of support is available in your local community.

6.9 What are the differences between reports involving children to those involving adults?

Safeguarding is often assumed to apply only to children (under 18 years old), but it is just as relevant to adults who may experience harassment and abuse.

Both you and your organisation need to understand the main differences between child and adult safeguarding cases in the local context. The key difference is the principle that adults should be involved in decisions about what happens in their case. This forms part of a victim or survivor-centred approach.

Adults are considered to be able to make informed choices about what they want to happen and what they will do about abuse, and in some contexts, you may need their consent to share a concern. This is not the case for children, where you are required to act if you become aware of a concern.

The important thing is to understand the rules that apply in your context, and how they are different for children and adults.

6.10 Applying your learning

Described image

This is the second of two occasions in the course where we ask you to apply your learning outside the course in your own time.

These tasks will help you deepen your understanding and apply your learning in real life, and do not form part of the course assessment

Task 2

Identify the policies and procedures your organisation has in place to prevent and respond to safeguarding concerns:

  • For this task, you need to find the relevant policies and procedures your organisation has that relate to safeguarding.
  • Read the policies and procedures to see if they cover both prevention and response.
  • Make a list of any areas you think could be strengthened using learning from this course and pass this on to the Safeguarding Lead.

6.11 Summary of Session 6

Described image
The main learning and messages from this session are:
  1. There are a number of ways that safeguarding concerns can be raised – all will need a response.
  2. There are many reasons why children will often not make a direct disclosure of their abuse, and your organisation’s understanding of these will help make reporting work better for children.
  3. Adults around children need to be alert to physical and behavioural signs that may suggest a child is being abused – and report these.
  4. Some concerns will be about a child’s general wellbeing – for example, their physical or mental health – the organisation should identify where support can be found for these types of issues.
  5. It is important to understand the main differences between child and adult safeguarding cases in your local context.

When you are ready, move on to Session 7 Managing reports and responding to concerns, where you will explore how organisations respond to a concern being reported.