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The picture shows two people’s heads talking to each other and thought bubbles showing the distractions that occur in the communication process (from intended message to received message, as depicted in the middle of the drawing). Around the woman ('sender' of the communication) is a laptop computer beeping (thought bubble: 'Wonder what that email is about?'), a dog howling ('What a noisy dog!') and a kettle ('I need a coffee!). Around the man ('receiver' of the communication) there is a phone ringing (thought bubble: 'Is that the call I'm expecting?'), a door bell being pressed ('Who's at the door?) and a tablet computer ('Must send that email').