This free course was written by Frances Doran (Operations Training Supervisor at Leonard Cheshire Disability) and John Rowe (Lecturer for The Open University).
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(a) © Frank Leung/iStockphoto.com
(b) © Taing Sohlman/iStockphoto.com
(c) © Chaofann/iStockphoto.com
(d) © courtesy Jack Campin
(e) © Verandah/iStockphoto.com
(f) © Spotmatic/iStockphoto.com
(g) © block37/iStockphoto.com
(h) © Vitaly-Art/iStockphoto.com
(a) © akindo/iStockphoto.com
(b) © Kaladrakas in Flickr
(c) © Tuned-In/iStockphoto.com
(d) © Rapid Eye/iStockphoto.com
(e) © Lisafx/iStockphoto.com
(f) © Lokobaho/iStockphoto.com
Figure 3: courtesy © Excellence Assured Ltd
Activity 9: Text: Teacher Support Network and Robert Latham, 2016 http://www.bewellteachwell.org.uk/relationships/listening
Activity 3: Video transcript: courtesy https://www.buzzfeed.com/
Activity 6: Video and transcript: courtesy of © Leonard Cheshire Disability https://www.leonardcheshire.org/
Activity 8: TED video and transcript: Katie Owens and Active Listening https://www.youtube.com/watch?v=WER63AY8zB8 made available in http://www.ted.com/# under http://creativecommons.org/licenses/by-nc-nd/3.0/
OpenLearn - Good communication Except for third party materials and otherwise, this content is made available under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 Licence, full copyright detail can be found in the acknowledgements section. Please see full copyright statement for details.