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© 2025 THE OPEN UNIVERSITY

Course content
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  • ExpandSkills and strategies for using Generative AI
    • Skills and strategies for using Generative AI
      View all sections of the document
      • Introduction
      • Session 1: Introduction to prompting – 45 minutes
        • 1 Using Generative AI – the reality
        • 2 Using Generative AI – when is artificial intelligence a good choice?
        • 3 Prompting skills
      • Session 2: Single prompts, conversational prompts and personas – 90 minutes
        • 4 Single prompt – what to include?
          • CRISP and CLEAR
          • PREPARE
          • ASK
          • RATE
          • EMOTION
        • 5 Conversational prompting, or prompt sequences
          • Chain of thought
          • Few-shot prompting
          • Meta prompting
        • 6 Persona
      • Session 3: Evaluating and correcting the output – 45 minutes
        • 7 Evaluating the results
          • Correctness
          • Bias
          • Suitability
          • Quality
          • Reproducibility
        • 8 Correcting and adapting
        • 9 From learner to expert: put your prompting to the test
        • 10 Conclusion
        • Further resources
        • Website links
        • References
        • Acknowledgements
  • ExpandCourse quiz
    • Course 2 quiz
      Receive a grade
      Receive a passing grade
  • ExpandFurther reading
    • Examples of prompting in legal practice
    • Going to court to give evidence as a victim or witness
    • Preparing to go to court as a witness
    • Prompts and poems
    • Speed journey poem
  • ExpandGlossary
    • Glossary

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About this course

  • 3 hours study
  • 0Level 0: Beginner
  • Course description

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Skills and strategies for using Generative AI

Skills and strategies for using Generative AI

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Website links

Here is a useful list of the key website links used in the learning content of this course.

BBC – Dutch Rutte government resigns over child welfare fraud scandal.

BBC – Hopeless' to potentially handy: law firm puts AI to the test.

Citizens Advice – Homepage.

Gov.uk – Crime, Justice and the Law.

Greenburg Traurig – EEOC Secures First Workplace Artificial Intelligence Settlement.

Reuters – Lawyers in Walmart lawsuit admit AI 'hallucinated' case citations.

Society for Computers and Law – False citations: AI and ‘hallucination’.

The City – NYC AI Chatbot Touted by Adams Tells Businesses to Break the Law.

The Register – Air Canada must pay damages after chatbot lies to grieving passenger about discount.

Thomson Reuters – Generative AI estimated to save professionals 200 hours per year .

US Equal Employment Opportunity Commission – Homepage.

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