Session 1: Introduces general use cases for GenAI – 90 minutes

2 AI personas

Image created in ChatGPT 4 using the promp: ‘Please can you create an image that is entitled AI personas and has these personas, The Maximalist, The Underground, The Rebel, The Superfan and The Observer. For each of the personas can you create an image and then write the persona next to it make it visually appealing and engaging for the reader.’

Slack’s Work Force Lab has conducted research exploring employees' attitudes toward AI, referring to these differing perspectives as ‘AI personas’. In the second course, Skills and strategies for using Generative AI, we used the term ‘AI personas’ to describe the roles or characters we ask AI to adopt when responding to prompts. In this context the term is used differently it reflects how individuals perceive, relate to, and engage with AI, based on their personal attitudes and experiences.

Slack suggests there are five AI personas:

  • The Maximalist
  • The Underground
  • The Rebel
  • The Superfan
  • The Observer

The research from Slack suggests that people have mixed feelings about AI. Organisations considering integrating AI tools should be aware of and address different attitudes towards AI.

Activity icon What AI persona are you?

Timing: Allow 15 minutes

Take the quiz 5 Types of People Defining the AI-Powered Future of Work – Salesforce

Discussion

You may wish to reflect on your own AI persona and consider how it shapes your views and assumptions about AI. Exploring the other personas can also offer valuable insights – what perspectives might your colleagues identify with, and how do these differ from your own? Personas are a useful tool for understanding the diverse ways people engage with AI. Do they help surface underlying values, concerns and expectations?

1 Introduction

3 General use cases for GenAI