Acknowledgements

Grateful acknowledgement is made to the following sources:

Homepage

Course image: Virtual-Pano/Wikimedia Commons; this file is licensed under the Creative Commons Attribution-Share Alike licence (https://creativecommons.org/licenses/by-sa/4.0/deed.en)

Video: provided by Improvement Service

Introduction

Kelpies: Ben Carless/Unsplash

Section 1

Map: adapted by Improvement Service; Crown Copyright and database right (2026) and Scottish local authority from the Spatial Hub

Orkney Islands Council sign: Improvement Service

Section 2

Classroom: JackF/Getty

Bins: Nareeta Martin/Unsplash

Snow plow: Mark Thomas/Pexels

Montage: police, David Cameron/Govan Police Office under a CC BY SA licence (https://creativecommons.org/licenses/by-sa/2.0/deed.en); NHS, Billy McCrorie/Wikimedia Commons under a CC BY-SA 2.0 licence (https://creativecommons.org/licenses/by-sa/2.0/deed.en); fire, Billy McCrorie/Wikimedia Commons under a CC BY-SA 2.0 licence (https://creativecommons.org/licenses/by-sa/2.0/deed.en)

Holding hands: National Cancer Institute/Unsplash

Section 3

Budget: Vitalii Petrushenko/Dreamstime

Social care: Age Cymru/Unsplash

Long-term trends: produced by The Open University from data by Improvement Service (https://www.improvementservice.org.uk/benchmarking/explore-the-data)

Section 4

Montage: Scottish Parliament building, Nigel Stripe/Getty Images; Westminster Parliament, krychkovskyi/123RF

UK Government building: Ferdi2005/Wikimedia Commons; this file is licensed under the Creative Commons Attribution-Share Alike licence (https://creativecommons.org/licenses/by-sa/4.0/deed.en CC BY-SA 4.0)

Scottish Government building: Benjamin Brock/Wikimedia Commons under a CC BY-SA 3.0 licence (https://creativecommons.org/licenses/by-sa/3.0/deed.en)

Section 5

Mural: Giorgio Trovato/Unsplash

Recycling bag: ready made/Pexels

Code of conduct: made by the Standards Commission using Canva

Marine operations centre: Gavin Kelman/Unsplash

True or false: Andrii Zastrozhnov/Dreamstime

Section 6

Congratulations: Torsten Asmus/Getty

Quiz time: kotoffei/Getty

Section 7

V&A: Steve Gilruth/Unsplash

Every effort has been made to contact copyright holders. If any have been inadvertently overlooked the publishers will be pleased to make the necessary arrangements at the first opportunity.