Skip to main content

Course

Responding to Customer Needs

Responding to Customer Needs

About this course

  • 25 hours study
  • Level 0: Beginner

Ratings

0 out of 5 stars

Sign up to get more

You can start learning at any time. By signing up and enrolling you can track your progress and earn a Statement of Participation upon completion, all for free.

View this

Sign up to get more
    • Please note: This resource has not been updated since it was uploaded and does not have course completion tracking set up or a Statement of Participation.

    • Course learning outcomes

      The objectives of this unit are to:

      • Review your current market position

      • Outline the purpose of a business plan, including target setting

      • Study how the customer’s experience is affected by the way service is delivered

      • Consider why change is necessary


    • Course dates:

      First Published 17/11/2017.

    Course content

    Below is the course content. You can click on any section here and it will take you through to this section of the course.

    Course Reviews

    0 Ratings

    0 review for this

    This is rated 0

    We invite you to discuss this subject, but remember this is a public forum.

    Please be polite, and avoid your passions turning into contempt for others. We may delete posts that are rude or aggressive; or edit posts containing contact details or links to other websites.

    Course reviews

      About this course

      • 25 hours study
      • Level 0: Beginner

      Ratings

      0 out of 5 stars

      Sign up to get more

      You can start learning at any time. By signing up and enrolling you can track your progress and earn a Statement of Participation upon completion, all for free.

      View this

      Sign up to get more