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Youssef Bilani Post 1

9 March 2025, 10:42 AM

Visitors and Residents: A Conceptual Framework

Visitors and Residents: Understanding Digital Engagement

The concept of “Visitors and Residents” was introduced by David White and Alison Le Cornu in their work on digital engagement, particularly in the context of education and technology. This framework categorizes individuals based on their online behaviors and attitudes towards digital spaces.


Definition of Visitors and Residents

Visitors

Visitors are individuals who use the internet primarily as a tool to achieve specific tasks or goals. Their engagement with digital platforms is often transactional; they do not seek to establish a presence or identity online. Instead, they prefer to consume information without leaving a significant footprint. For visitors, the internet serves as a means to an end—whether that be gathering information, completing assignments, or communicating briefly with others.


Characteristics of Visitors:

Transactional Use: They engage with content for specific purposes.

Minimal Online Presence: They tend not to create profiles or share personal information.

Privacy-Conscious: Visitors often prioritize privacy and may avoid social media platforms where personal data is shared.

Residents

In contrast, residents view the internet as a space for social interaction, identity formation, and community building. They actively participate in online environments, creating content, sharing experiences, and establishing connections with others. For residents, being online is integral to their social lives; they cultivate an ongoing presence that reflects their interests and identities.


Characteristics of Residents:

Engagement-Oriented: They seek out interactions and relationships through digital platforms.

Active Content Creation: Residents frequently contribute to discussions, share personal stories, and maintain profiles on various social media sites.

Community Focused: They often build networks around shared interests or causes.

Implications of the Framework

The distinction between visitors and residents has significant implications for educators, marketers, and technologists. Understanding where individuals fall within this spectrum can inform strategies for engagement:


Educational Strategies: Educators can tailor their approaches based on whether students are more inclined to be visitors or residents. For instance, those who identify as visitors may benefit from structured guidance on how to engage more deeply with content.


Marketing Approaches: Marketers can develop targeted campaigns that resonate with either group—creating quick access points for visitors while fostering community-building initiatives for residents.


Technology Design: Developers can design platforms that cater to both types of users by providing tools that facilitate both transactional interactions (for visitors) and community engagement (for residents).


Conclusion

The “Visitors and Residents” framework offers valuable insights into how individuals interact with digital environments. By recognizing these differing motivations and behaviors, stakeholders across various fields can enhance user experiences, improve educational outcomes, and foster meaningful connections in an increasingly digital world.

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Linda Leonie Jewell Post 2 in reply to 1

9 March 2025, 2:57 PM

@Youssef Bilani, I found that description of visitors use of the web as transactional to be helpful.

As I read your post, it occurred to me that visitors are wary of the web and have low trust of the online space, whereas residents appear to trust both content and interactions implicitly.