A case management group is a small group of people responsible for making sure that concerns are dealt with fairly, promptly, and appropriately. It is good to include people with the right skills and knowledge, including having an independent member who has expertise in child protection. The tasks of a case management group include assessing and agreeing an initial response, identifying next steps, reviewing progress, and identifying and sharing learning.

A code of conduct details an organisation’s expectations of the behaviour of all participants including staff, volunteers, officials, athletes, and others involved with the organisation. Codes of conduct help individuals to recognise acceptable and unacceptable behaviour and the consequences of failing to abide by the code of conduct.