3.2 Zoom out

Described image
Figure 4 Gain the bigger picture – or zoom out

The zoom out is in many ways the opposite of simplification. Zoom out is when one feature goes on to produce something larger. An example of this was a social platform called The Point. Originally intended to allow groups to form via a platform in support of good causes, it harnessed the power of the crowd. The platform pivoted to become the basis for Groupon, which uses buying power to negotiate group discounts.

3.3 Customer segment