7.11 Pro-active reporting

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It is important that people in your organisation feel confident to come forward and speak up if they have a concern. This can include concerns about the way the organisation has handled a safeguarding issue.

But it can also cover other types of concern (for example, suspected financial mismanagement or dangerous working conditions). Every organisation should have a policy and procedure to support and protect staff in these circumstances (they may be called whistleblowing, speak up, or third-party reporting systems) and there is usually an Ombudsperson appointed to handle these aspects in organisations.

A number of cases of abuse have highlighted the value of a pro-active reporting procedure as an alternative way for concerns to be raised.

7.10 Introducing a reporting flowchart

7.12 Confidentiality, information sharing, data protection, and recording principles: an introduction