Study session 4
There are a lot of examples you could have given here but some of the most important points are
- The attitude of staff – which includes being friendly, reassuring and respectful
- The physical environment – which includes being welcoming and accessible to all children
- Access to information for children and young people on health care and their rights
- Procedures in place that support staff focusing on the rights and needs of children.
- They can help change practice if everyone agrees to follow the same set of standards.
- They can ensure minimum standards and a more consistent delivery.
- Drawing up a charter can give children the opportunity to participate in changing the environment.
- To ensure that children can access health services in safety.
- To protect and advocate for children’s rights.
- To ensure that staff and other representatives are competent and committed to protecting the best interest of the child while accessing health services.
- To maintain the reputation and credibility of your individual facility.