Learning outcomes

After studying this course, you should be able to:

• understand the role of the facilitator within the context of online conversations

• demonstrate knowledge of the organisational, technical and communication skills required of a successful facilitator

• communicate effectively online with learners, paying attention to their diverse needs and backgrounds

• suggest further areas of study for learners, promoting relevant content

• reflect on and apply different approaches to your role as a facilitator depending on the context.