Business and administrative apprenticeships
Discover how an apprenticeship can kickstart your career by mixing learning with practical work.
Need some advice and inspiration?
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The importance of interpersonal skills
To succeed in management you need good interpersonal skills, you need to understand how to deal with other people. This free course, The importance of interpersonal skills, will help you gain an awareness of your own skills and understand that an awareness of the interpersonal skills of others can help us enormously in dealing with the work ...
Free course
3 hours
Level: 1 Introductory
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Facilitating group discussions
Gain an insight into facilitating meetings and discussions in the workplace. In this free course, Facilitating group discussions, you will look at some of the behaviours effective facilitators exhibit. Informative and engaging videos will introduce you to examples of facilitation in practice.
Free course
2 hours
Level: 1 Introductory
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Human resources: recruitment and selection
Does the recruitment and selection process fill you with dread? Discrimination and equal opportunities legislation can make this area feel like a minefield. If you are faced with appointing a new employee then this free course, Human resources: recruitment and selection, will provide a straightforward guide to the process: from writing job ...
Free course
12 hours
Level: 2 Intermediate
Other materials
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Civil servant job profile
A career working in the civil service employs a range of different jobs and many exciting opportunities that will challenge and inspire your career path.
External link
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Housing manager job profile
Helping other people to deal with issues regarding their houses, dealing with people from all walks of life can be a rewarding career path. Take a look at this career profile in housing.
External link
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Starting your small business
This introductory course is for anyone who is considering setting up a small or micro-business, or considering self-employment career options.
External link
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BBC skillswise - IT skills
The BBC skills website has several factsheets on some of the important skills for working in an office.
External link
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BBC skillswise - writing emails
Writing emails is an important part of working in an office environment. This handy guide helps with composition.
External link
National Careers Service links
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Personal assistant
Click on this link to find out what a personal assistant does
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Administrative assistant
Click on this link to find out what an administrative assistant does
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Receptionist
Click on this link to find out what a receptionist does
icould links
icould is a site that provides career guidance based on real world experiences, providing an inside view of many different jobs, and tips on how to get there. They have over 1000 personal video stories, and every page contains detailed job information and insightful practical advice.
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Assistant human resources manager
An assistant human resources manager describes their role
External link
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Personal assistant
A personal assistant describes their role
External link
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Administration manager
An administration manager describes their role
External link
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Hi Lenki,
Many thanks for your comment. Do you require any further information in studying with The Open University?
Kind regards,
Daniel