2.8 The components of co-production
So far in this section we have explored a number of key concepts that both contribute to, and may arise from, the co-production of services. Figure 9 provides an opportunity to review your understanding of these concepts.
If we bring these components together, what does co-production look like? Boyle and Harris have identified four components of co-production (see Figure 10). Hover over the figure to find out more about each of the four components:
Boyle and Harris emphasised that co-production is not a 'one-off' process. It has to begin with the way in which services are commissioned, and follow through the design, delivery and evaluation of services.
Next we consider what co-production may look like in practice at different stages of service development and delivery, and in different contexts.